Last updated: Jan 29, 2021
1. Information we collect
1) Contact information
If you reach out to us via email to get help or ask a question, we will respond to the contact information that you provide. The contact information will be used explicitly to communicate with you based on your request/question.
2) Technical information
When you access ''ShutEye: Sleep Tracker, Sounds'', we collect technical information from the devices you use. The information we collect includes, but not limited to IP addresses, log files, device type and operating system. We use the information we collect to improve the Services and to develop new features. For example, we use the information to troubleshoot and protect against errors; perform data analysis and testing; conduct research and surveys; and develop new features and Services.
3) Analytics information
We work with partners who provide us with analytics services. This includes helping us understand how users interact with the ''ShutEye: Sleep Tracker, Sounds'' services, the stability, and performance of the services. These companies may use device-specific advertiser identifiers, cookies and similar technologies to collect information about your interactions with the Services and other websites and applications.
You can turn off the advertisement serving technologies in the settings of the device that you are using. If you turn the advertisement technologies off it will not limit the function of the Services and affect your user experience.
4) Activity information
When you use Tracker service or other services activating Tracker service, we may collect information including:
The audio recordings will not be uploaded to our server at any time without your consent.
5) Information you give us
You may be asked to provide us information about yourself when you use the services. This information includes data directly/indirectly relating to your sleep (i.e. recording clips of your sleep, and your sleep schedule).
Especially, sleep recordings you don’t give us proactively won’t be collected.
2. How we use information
We use the information we collect for the following purposes:
1) Improve, personalize, and develop the services
We use the information we collect to improve the Services and to develop new features. we need these information to understand how users interact with the ''ShutEye: Sleep Tracker, Sounds'' services, the stability, and performance of the services etc. In order to improve the accuracy of sound-identification, we need to continuously train, develop and improve our software. If you are willing to participate in helping improve our software, you can choose to share your recordings——upload them to our servers.
2) Providing Products and Services
In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. Your sleep data is necessary for us to generate your personalized report and tailor-made recommendation for you to improve your sleep.
3) Communicate with you
We use your information when needed to send you Service notifications and respond to you when you contact us.
We guarantee that the information we collect will never be sold.
4) Marketing, advertising and recommendations
Your personal data may be used to offer surveys, competitions, discount coupons or events in which you are free to participate. We may provide you with information on our Products, such as new features, sales offers from ShutEye or our Partners, or to announce new Products.
3. Sharing of information
We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. Meanwhile, We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services or the physical safety of any person.
4. About Sleep Sound Recordings
When you use Sleep Tracker, the sounds you make while you sleep will be collected and divided into different categories. The process of collection and identification is performed on your device. The audio recordings will not be uploaded to our server at any time without your consent.
Giving consent is voluntary.
In order to improve the accuracy of identification, we need to continuously train, develop and improve our software. If you are willing to participate in helping improve our software, you can choose to share your recordings——upload them to our servers.
The uploaded data is anonymous.
When the recording is uploaded to the server, only the classified annotations will be attached. The uploaded data will not contain personal identifiable content and cannot be associated with specific individuals. It will be only used for the purpose of improving our software and will not be transferred to and processed by third parties.
Your consent can be withdrawn at any time.
You may withdraw your consent at any time, at which point no more audio recordings will be uploaded. You have the right to request that we delete the audio recordings, or restrict the processing of them.
If you have any questions about our data processing or consent withdrawal, please contact us.
5. Your rights
You can simply uninstall the app in order to remove any stored data at any time. If you need any further assistance regarding your rights, feel free to contact us at email@example.com
6. Our Policies for Children
We appreciate the importance of taking additional measures to protect children's privacy. We do not knowingly collect Personal Data from children under the age of 13.
8. Supplementary clause (Effective: January 1, 2020)
In addition, your rights under the CCPA:
1) To know what information we collect.
You can request the details on the information we have collected from you by contacting us at firstname.lastname@example.org.
2) To delete the information we collect.
You can request the deletion of your data by contacting us at email@example.com. After that, you can use our application as usual, without any discrimination.